FAQ
How do I place an order?
We happily accept online and offline orders. To order online, go to Shop on the menu above.
To order via e-mail please e-mail us at honors@rhodesgraduation.com
To order over the phone, simply give us a shout!
How do I get a quote on custom honor items?
Please e-mail us at honors@rhodesgraduation.com
How do I order with a PO?
When ordering online, simply click the button for "Purchase with a Purchase Order" when you are checking out. Otherwise, put your PO # on the form before sending it our way.
Can I place my order while waiting on a PO?
Yes! If you choose to purchase with a purchase order, we will reach out to you within 2 business days to receive purchase order. We will delay processing your order until the PO has been received unless you are a repeat customer.
What if I'm tax exempt?
You can order items through us but there a few steps that will need to take place to ensure smooth processing.
When checking out, in the special instructions, note that you are tax exempt and e-mail us your tax exemption paperwork clearly listing who you are and how its in relation to your order on The Honor Store site.
When ordering with a credit card, you will be refunded the tax amount after the order has been processed and you have submitted your tax exemption paperwork.
When ordering with a PO, please create your PO using the total $ amount for the goods purchased and shipping. Do not include tax as it will then have to be refunded at a later time.
What if I'm not happy with the quality?
Please visit our Returns & Exchanges page for all the details. Our goal is to make your shopping experience amazing, period.
How long does it take to get my items?
Please visit Shipping & Handling